IT Support & Cyber Security Plans

Circle Cloud specialise in the SME market exclusively. We have created specific IT Support plans that ensure both the proactive maintenance and management is performed on your estate to keep your team running. For the times when you need somebody to resolve an issue quickly our reactive helpdesk are expertly trained to get your team back up and running quickly. Our customer service is guaranteed financially - we will refund you if we miss our agreed SLA's.

Cybersecurity is not an afterthough for us. Our plans include industry best practice security controls and all of the products required to deliver these controls bundled in. This means we are on the front foot with your Cyber Security posture and take full responsbility for ensuring your IT infrastructure is protected against new and emerging threats - at no additional cost.

Support for Laptops, Mobiles & Computers

Circle Cloud go above and beyond when it comes to IT support and management. Not only do we have specialist engineers on hand who your staff can contact, we make sure your organisation’s information is always secure. Circle Cloud have built managed service packages that meet the UK Government’s recommended best practices. We use the latest Microsoft tools to make sure all your devices are up to date and fully protected against today’s threats.

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Support for Servers & Networks

Making sure your servers are always running and in good health is vitally important. That’s why Circle Cloud have designed Managed Service Packages specifically for severs. Let us take care of all your server requirements, including performance monitoring, backups and patch management. Circle Cloud’s Managed Server packages will give you peace of mind in knowing that you’ll always be running, so that your company can get on with doing what it does best.

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Support for Telephones

Circle Cloud are specialists at the implementation and management of Microsoft Teams Phone systems. As Microsoft Gold Cloud Partners, we have all the expertise you need to make sure your telephone system is running smoothly. We have 3 different packages to cater for all requirements. If you need call reporting or call recording, we’ve got you covered. Find out more about how we can take care of all your telephony needs.

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Wondering how Circle Cloud can help with your IT Support & Management?

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Some of our clients...

Deborah Hugill

IT Director, Nigel Wright Ltd

We needed to modernise our server infrastructure in order to enhance resilience, as well as improve accessibility for our European workforce. This is why we decided to move to the cloud, however we needed a supplier that could help us on our journey. We found the perfect technology partner in Circle Cloud, who specialise specifically in the Microsoft Cloud. They moved all our applications and files to Microsoft Azure which has proven extremely robust, ticking all the boxes we needed it to.

Craig Kippling

Director, Studio Anyo

We needed a telephone system that offered the functionality of a PBX solution. Circle Cloud were the perfect partner to guide us. They demonstrated how Microsoft Teams itself could be used as our full, business-wide telephone solution. They scoped our requirements and migrated our group to Microsoft Business Voice, which bolts seamlessly onto Microsoft Teams. Our decentralised workforce can now make and receive business calls from anywhere using mobile apps and laptop headsets. This has proven invaluable over the last year and will assist in our future growth.

Urfan Durrani

IT Director, Protec International

As a business we had various challenges from moving a legacy on premise exchange system into hosted Office365 environment. Our Office365 system offers the users almost guaranteed uptime, accessible from any place and device, whilst its management facilities make it easier to monitor and control. The commitment to quality and care by Circle Cloud, provided the management team with assurances.

Mark Pendlebury

IT Director, Cossato

Working with Circle Cloud to implement the transition of our ERP system and SQL server into Azure has been a great choice. They have shown great knowledge of the platform and it's possibilities and have worked closely with us to ensure key project milestones and testing phases were met resulting in a successful and on time go live. Furthermore, they have also offered great advice and help on licensing to ensure costs are kept to a minimum.

Ian Tweedie

IT Manager, North East England Chamber of Commerce

As we were experiencing outages on our on premises Exchange 2010 server, exchange was the perfect place to start for our cloud migration strategy. Circle Cloud are known in the region for their specialism in the Microsoft Cloud which is why we engaged with them. When it came to the Office 365 migration their experience in this area was obvious by their knowledge of which users to migrate simultaneously to avoid pitfalls which we would have certainly encountered if we embarked on this project internally.

Microsoft Recognised Partners

Circle Cloud are official Microsoft Gold Cloud Platform Partners with extensive experience in delivering Office 365 and Azure projects. The Gold Cloud Platform Competency is specifically awarded to those providers who demonstrate a high standard of technical understanding and project management capability when working with Microsoft Azure. To achieve this, customers are required to volunteer testimonials to Microsoft directly. These testimonials detail the high-quality of our work, so it is not just our word you are accepting when we say we are ‘the cloud experts.’ Holding this status with Microsoft gives us access to funds that are specifically aimed at helping organisations better understand the benefits of the Microsoft Cloud- see our Azure Proof of Concept page as the latest example of this in action.

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