A responsive and skilled helpdesk, offering proactive management of your IT estate and a complete cyber security design implemented as standard.
A helpdesk of experts are available immediately via phone, email and our customer portal. All our helpdesk team are technically trained and will jump onto your machine to resolve your issues immediately.
Our goal is to keep your systems performing at their best for your team. We monitor your devices for potential issues and resolve them proactively. Routine maintenance and daily backups are included as standard.
IT Complete is priced using a simple 'per IT user' model. This means what you spend is always in line with your staff count. All products and services required to deliver the service are bundled into this single fee.
IT Complete is exclusively built for the SME. Our plans are crafted to the unique IT needs of small and medium sized companies. All our customers are SMEs, meaning you will always be a priority.
Cyber Security can be confusing for SME leaders. We kick off your onboarding with a 30 Day Security Fasttrack project to configure your systems to best practices. Additional security products such as antivirus and mail filtering are included in the single monthly fee.
IT Complete guarantees you will meet the Cyber Essentials & CE+ security requirements. We can also complete all of the paperwork on your behalf and provide you with the certificate for your records.
"We moved to Circle Cloud just over a year ago because our IT was costing us productivity. There was a lot of downtime and unpredictability, which made running our business harder than it needed to be. Circle Cloud have made things so much more straightforward. Their IT Management Plans are perfect for our needs as a small business. The service is so clear and well designed, we have regular reviews and now have a more proactive and professional provider."
If you’re a leader of an SME like Mark, and you don’t feel like you’re IT support and Cyber security needs are being met — You should Contact Us Today
We put our money where our mouth is when is comes to delivering on excellent service, with financial guarantees around the things that matter most. This is included as standard with IT Complete.
We needed a telephone system that offered the functionality of a PBX solution. Circle Cloud were the perfect partner to guide us. They demonstrated how Microsoft Teams itself could be used as our full, business-wide telephone solution. They scoped our requirements and migrated our group to Microsoft Business Voice, which bolts seamlessly onto Microsoft Teams. Our decentralised workforce can now make and receive business calls from anywhere using mobile apps and laptop headsets. This has proven invaluable over the last year and will assist in our future growth.
As a business we had various challenges from moving a legacy on premise exchange system into hosted Office365 environment. Our Office365 system offers the users almost guaranteed uptime, accessible from any place and device, whilst its management facilities make it easier to monitor and control. The commitment to quality and care by Circle Cloud, provided the management team with assurances.
Working with Circle Cloud to implement the transition of our ERP system and SQL server into Azure has been a great choice. They have shown great knowledge of the platform and it's possibilities and have worked closely with us to ensure key project milestones and testing phases were met resulting in a successful and on time go live. Furthermore, they have also offered great advice and help on licensing to ensure costs are kept to a minimum.